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New Zealand trading name Khodraxnquezrion. Studio at 17 Papanui Road, Merivale, Christchurch 8014 (NZST). Domain khodraxnquezrion.world. We provide scheduling tools and short movement-session planning only—not medical or therapeutic advice; seek a registered health practitioner for personal health concerns.

Complaints and disputes

We want to sort issues fairly and quickly. Start with us directly; if you remain unsatisfied, New Zealand provides low-cost and independent options.

Step one — contact the Merivale desk

Email askuse@khodraxnquezrion.world or phone +64 3 387 0707. Include your name, the service or product involved, dates, and the outcome you are seeking. We acknowledge complaints within two New Zealand business days and aim for a substantive reply within fifteen business days.

Step two — Disputes Tribunal

For eligible claims under $30,000 (or $40,000 where parties agree), the Disputes Tribunal offers an informal hearing. Information is available from the Ministry of Justice at disputestribunal.govt.nz.

Commerce Commission

If your concern is about misleading conduct or unfair practices in trade, you may lodge information with the Commerce Commission at comcom.govt.nz.

Office of the Privacy Commissioner

For privacy complaints after you have raised the matter with us, see privacy.org.nz.

Harmful digital communications

If content on our services causes serious distress, you may explore options under the Harmful Digital Communications Act 2015, including contact with Netsafe as an approved agency.